Frequently Asked Questions
General
Yes! We offer a completely free measure and quote service. One of our flooring experts will visit your home, take accurate measurements, and provide a detailed quote — all at no cost or obligation.
We offer a range of finance options including Q Card with up to 30 months interest-free on qualifying purchases. Ask in-store for full terms and conditions.
Installation time varies depending on the area size and flooring type. A typical room takes 1-2 days. Our team will provide a timeline during your measure and quote visit.
Yes, we can arrange removal and disposal of your existing flooring as part of our installation service. Costs vary depending on the flooring type and area.
All our flooring products come with manufacturer warranties, and our installation is backed by a workmanship guarantee. Warranty periods vary by product — ask in-store for details.